What our customersare saying

“American Jewelry and Loan spent 20+ years using the same software before switching to PawnMate over 4 years ago. The platform that the PawnMate team have developed isn’t just cutting edge in its offering, but enables features that keep up with the evolving needs of the business without the added fees. The analysis I can now perform using this software and its reporting capabilities has taken my decision-making insights to another level. It has enabled stronger oversight and inventory control and promoted the use of mobile access to our customers. The unique differentiator for me in choosing PawnMate has been the relationship with the software team. They are accessible, easy to work with, open to ideas that improve their product and create value to customers like me. They truly provide a competitive advantage and personalized service. I feel confident that as our business evolves and technology changes, PawnMate’s features will adapt and lead the way in pawn software.”

“We have 4 locations and have been using PawnMate since 2016. Hands down one of the best decisions we made as a company. PawnMate is constantly coming up with new ways to improve and the customer service is always top notch. Almost every couple of weeks they add a new feature. I’m impressed with the team and the company. Thank you PawnMate for all that you do.”

“We have been in the pawn business for 27 years. Last April we switched from our pawn software provider, that we had for 26 years, to PawnMate. My staff and I have been very pleased with the data conversion as well as the software itself. PawnMate allows us to target market as well as segment market, depending on what our goals are. Additionally, a huge Plus was that it is user friendly. The PawnMate team has demonstrated what great service a software company should offer. They are receptive as well as accommodating to our company’s requests. Every promise they have committed to us has been delivered on time. For new users as well as seasoned Pawnbrokers, I highly recommend PawnMate!”

“My name is Luke Finkelstein, Owner of Capital Pawn Shop in Montgomery and Millbrook, Alabama along with my son’s branch in Gulf Shores, Alabama. I’ve served this industry 38 years with “on the counter, Ground Zero shop experience”. I am ecstatic to the quality of the software, the attentive nature of the owners, and the accommodating attitude to tweak, adjust, and amend the software for the given store’s needs. Pawnbrokers! Can I blow your minds?!! Mike, Mark & Dennis are available to help you! And, to do it expediently. PawnMate is one of the greatest values and with my nomadic nature in serving as the Owner/Manager between branches along with business outside the store, I can stay in touch with the cloud-based platform.”

“We recently switched to PawnMate after using the same software for just under 25 years at 10 stores. In my opinion, PawnMate is an essential tool for pawnshop owners and their employees. The software is loaded with features that are key for a successful day-to-day running of our operation such as Loans Management, Retail Management, and Marketplace amongst others. It also has a very neat built-in jewellery estimator feature. Inventory, sellable and non-sellable, can now be managed under one platform. The Support team has been outstanding all along! Big thank you to Dennis for working so hard “behind the scene” and his prompt reply to any queries the staff encountered.”