Terms of Use

These Terms of Use (“Terms”) govern www.pawnmate.com and the PawnMate USA website pages on which they are posted, including its pages, forms, downloadable resources, demo-request tools, assessments, calculators, and chat features (the “Website”). The Website is operated by PawnMate USA LLC, doing business publicly as PawnMate USA (“PawnMate,” “we,” “us,” or “our”).

Please read these Terms carefully. By affirmatively accepting these Terms, you agree to them. Where permitted by applicable law, use of the Website after reasonably conspicuous notice of these Terms also constitutes acceptance. If you do not agree, do not use the Website. If you accept on behalf of a business, you represent that you have authority to bind that business.

1. Website scope and separate service agreements

The Website provides information about PawnMate products and services and allows visitors to download resources, contact us, and request demonstrations. It does not accept payments or sell subscriptions. These Terms do not themselves establish a software subscription, payment-processing account, migration engagement, or other paid service relationship.

Paid products, trials, implementation, support, integrations, and payment services are subject to the applicable order form, customer agreement, EULA, processor agreement, or other terms presented for that service. Those agreements control the corresponding service and prevail over these Terms if there is a conflict. These Terms do not modify an existing customer’s contractual rights, service levels, data rights, or agreed remedies.

2. Eligibility and authority

The Website is intended for adults evaluating business software and related resources. You must be at least 18 years old to submit business inquiries or accept these Terms. Provide accurate information and submit information about another person or business only when you are authorized to do so.

3. Permitted use

You may access the Website and use its resources for lawful purposes, including evaluating PawnMate and supporting your own internal business operations. Subject to these Terms, we grant you a limited, nonexclusive, nontransferable permission to view and download resources that we make available for that purpose. You may share unmodified resources internally within your business, preserving copyright, attribution, and other notices.

You may not resell, republish, or commercially distribute Website resources, represent them as your own, or use PawnMate branding to imply endorsement without our written permission. Normal links to public Website pages are permitted if they are not misleading.

4. Prohibited conduct

You must not:

• Use the Website for unlawful, fraudulent, deceptive, abusive, or infringing purposes.
• Submit malicious code, spam, impersonations, or information you are not authorized to provide.
• Attempt to access nonpublic systems, bypass access controls, interfere with security, or disrupt the Website.
• Harvest personal information or use automated means that evade controls or materially burden the Website. Ordinary search-engine indexing consistent with our published controls is permitted.
• Remove ownership notices, falsely imply an affiliation with PawnMate, or misrepresent Website content.
• Submit payment-card numbers, card security codes, passwords, government identification numbers, customer transaction records, or similarly sensitive information through general inquiry forms or chat. Use an approved secure channel if a service requires such information.

5. Intellectual property

The Website’s design, text, graphics, logos, downloadable materials, and other content are owned by PawnMate or its licensors and are protected by applicable intellectual-property laws. Except for the limited permission in Section 3 or rights provided by law, no license or ownership interest is transferred to you.

PawnMate names and marks may not be used without written permission. Third-party names and marks belong to their respective owners; their appearance does not by itself establish a partnership or endorsement.

6. Educational materials, comparisons, and estimates

Website articles, guides, checklists, vendor comparisons, assessments, and calculators provide general information. They are not legal, accounting, tax, financial, firearms-compliance, or other professional advice. Consult qualified advisers for decisions requiring that advice.

Calculator results and assessment scores depend on the inputs, assumptions, and methodology used. They are not an audit, certification, binding quote, or prediction of actual results. Illustrative examples are not promised prices or savings. Compliance checklists do not establish compliance with any law, regulator, or card-network rule.

Descriptions, comparisons, and availability may change and may depend on package, region, configuration, and third-party services. Confirm material requirements through a demonstration and a current written proposal. A roadmap description does not create a delivery commitment. Nothing here excuses inaccurate or misleading statements or limits rights that cannot lawfully be limited.

7. Inquiries, demonstrations, and communications

Submitting an inquiry or booking a demonstration authorizes us to respond to that request using the contact information you provide. It does not obligate you to purchase a service or authorize unrelated marketing beyond your choices and applicable law. Demo scheduling may be provided by a third-party scheduling service and is subject to availability.

Optional marketing permissions are collected separately where required. Acceptance of these Terms does not by itself constitute consent to automated marketing calls or promotional texts. If you separately opt into messaging, the disclosures shown at opt-in govern that program. Message frequency may vary; message and data rates may apply. Where supported, reply STOP to stop marketing texts and HELP for assistance, or contact us. Consent to optional marketing is not a condition of purchasing a service.

You may opt out of marketing emails through their unsubscribe link. Service-related responses and other communications permitted by law may still be sent.

8. Privacy and tracking choices

Our Privacy Policy explains how PawnMate USA LLC and PawnMate Inc. (Canada) collect, use, and share personal information. Review it before submitting information. Use the Website’s “Your Privacy Choices” control to manage available cookie and tracking choices.

Acceptance of these Terms is not blanket consent to optional cookies, targeted advertising, sale or sharing of personal information, or any processing that requires separate consent. These Terms do not waive privacy rights provided by law.

9. Chat and automated assistance

The Website may offer automated or AI-assisted chat. Such responses may contain errors or incomplete information. Verify pricing, contractual terms, technical compatibility, regulatory questions, and other material information with an authorized PawnMate representative. Automated responses do not amend an agreement or constitute a binding offer. Do not submit sensitive information through chat.

10. Third-party services and links

The Website may link to or use third-party services, including scheduling tools, payment providers, marketplaces, and integrations. Those providers have their own terms and privacy practices. We do not control their content or guarantee their availability, performance, or suitability. Review their terms before use. This provision does not remove responsibilities we have under applicable law or a separate written agreement.

11. Feedback and submissions

You retain ownership of information you submit. You authorize us to use it as reasonably necessary to respond to your request and operate the Website, subject to our Privacy Policy and applicable law.

If you voluntarily provide suggestions for improving our products or Website, you grant us a nonexclusive, worldwide, royalty-free permission to use those suggestions without compensation. This permission does not authorize public use of your name, trademark, confidential business information, or personal information beyond the applicable agreement or Privacy Policy.

12. Website availability and changes

We may update, suspend, or discontinue Website features and restrict access where reasonably necessary to address security, misuse, legal requirements, or operational needs. We do not guarantee uninterrupted Website availability. Changes to the public Website do not alter commitments under a separate customer agreement.

We may revise these Terms by posting the revised version and effective date. Changes apply prospectively, not retroactively to disputes arising before the change. For material changes, we will provide reasonably conspicuous notice and obtain renewed acceptance where required. If you do not agree to revised Terms, stop using the Website.

13. Disclaimer of website warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS FREE RESOURCES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DO NOT WARRANT THAT WEBSITE CONTENT OR ESTIMATES WILL BE COMPLETE, CURRENT, ERROR-FREE, OR SUITABLE FOR YOUR PARTICULAR NEEDS.

THIS DISCLAIMER APPLIES ONLY TO THE WEBSITE AND ITS FREE RESOURCES. IT DOES NOT REPLACE WARRANTIES OR OBLIGATIONS IN A SEPARATE SERVICE AGREEMENT OR EXCLUDE RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

14. Limitation of website liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAWNMATE AND ITS AFFILIATES WILL NOT BE LIABLE UNDER THESE TERMS FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR DATA, ARISING FROM USE OF THE WEBSITE OR ITS FREE RESOURCES.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM THE WEBSITE AND THESE TERMS WILL NOT EXCEED US$100. THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING FRAUD, WILLFUL MISCONDUCT, OR GROSS NEGLIGENCE WHERE APPLICABLE LAW PROHIBITS SUCH A LIMIT. LIABILITY FOR PAID SERVICES IS GOVERNED BY THEIR SEPARATE AGREEMENTS.

Some jurisdictions restrict warranty exclusions or liability limits. In those jurisdictions, these provisions apply only to the extent permitted, and your mandatory legal rights remain intact.

15. Responsibility for wrongful use

If you use the Website on behalf of a business, that business agrees, to the extent permitted by law, to indemnify PawnMate against third-party claims and reasonable defense costs directly resulting from its unlawful Website use, infringement through content it submits, or material violation of Section 4. This obligation excludes losses caused by PawnMate’s own unlawful conduct, negligence, or breach of these Terms.

We will provide reasonable notice of a claim and an opportunity to participate in its defense. No settlement may impose an admission, payment, or other obligation on the indemnified party without its written consent, not to be unreasonably withheld.

16. Governing law and disputes

Subject to mandatory applicable law, Michigan law governs these Terms, without regard to conflict-of-law rules. Unless another forum is required by law, disputes relating to the Website or these Terms will be brought in state courts located in Wayne County, Michigan, or the United States District Court for the Eastern District of Michigan, where subject-matter jurisdiction exists.

These Terms do not impose mandatory arbitration or waive class actions, jury trials, or nonwaivable consumer rights. A separate customer agreement may provide different dispute terms for the services it covers.

17. General provisions

If a provision is held unenforceable, the remaining provisions remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver. These Terms constitute the agreement concerning Website use only, subject to the separate agreements identified above. We may assign these Terms in connection with a merger, reorganization, or transfer of the Website or business, subject to applicable law. You may not transfer your contractual rights under these Terms without our consent.

18. Contact

PawnMate USA LLC
19 Clifford Street, Suite 312
Detroit, Michigan 48226
Email: info@pawnmate.com
Phone: 1-866-241-8885